Support
Write to salam@nikah.app. A person reads every message. Include the email address you sign in with, so we can find your account — and never send anybody a sign-in code, including us.
Signing in
Codes come from salam@nikah.app. If one has not arrived, check your spam folder, then ask for a new one: each code works once.
If you signed up with Google or Apple, sign in the same way again, and you arrive in the same account.
Your account
To change your answers: Me › Edit profile. To stop being shown for a while: Me › Visibility.
To delete your account: Me › Settings › Delete my account. Without the app: nikah.app/delete-account.
For a copy of everything we hold about you: Me › Settings › Download my data.
Nikah Pro
To cancel, or change plan: on an iPhone, open Settings, tap your name, then Subscriptions; on Android, open the Play Store, tap your picture, then Payments and subscriptions. Deleting your Nikah.App account does not cancel it.
Bought Pro but not seeing it: Me › Subscription › Restore a purchase.
Refunds are decided by the store you bought from: Apple at reportaproblem.apple.com, Google from your Play Store order history.
Safety
To report somebody, open their profile or your Suhba with them and tap Report. A person reads every report within 24 hours. Blocking is silent, and neither of you sees the other again.
Before meeting anybody, read Me › Safety › Staying safe when you meet. If you are in danger, call your local emergency number first.
A banned account
If your account has been banned and you think it is a mistake, write to salam@nikah.app from the address you signed in with, and say why.
Questions about any of this go to salam@nikah.app, and a person reads them.